Sales Advocate

Mobilelink USA LLC•Rantoul, IL

1d•$25,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Sales Advocate for its Rantoul, Illinois store. Sales Advocates help customers find appropriate wireless products and services, deliver professional customer service, and support store operations. The role offers training, a defined path for upward mobility, and unlimited commission and growth potential. Compensation is listed as $25,000–$50,000 base plus commission per year. Employees may occasionally participate in outside sales events, community engagements, and promotional activities for Cricket Wireless. These activities support customer acquisition, brand awareness, and business growth. Employees will receive reasonable notice, and participation is a condition of employment. Event duties may include engaging with customers, representing products and services, distributing marketing materials, and assisting with event setup or breakdown.

Requirements

Clear communication skills, a positive attitude, and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity.
Be at least 18 years old and legally able to work in the United States without restrictions.
Ability to work at least 32 hours per week, including evenings, weekends, and holidays.
Reliable transportation to the store location.
Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
Ability to operate a personal computer.
Adhere to the Team Color policy and maintain a neat, professional appearance.
Ability to follow instructions through to completion and solve problems under pressure.

Nice To Haves

Retail sales background.
Strong social media presence.

Responsibilities

Provide compassionate, attentive customer service and understand customers’ needs.
Offer tailored solutions for individuals, families, and businesses.
Represent Mobilelink and the Cricket brand professionally and courteously.
Assist leaders with store operations and duties.
Achieve sales goals and key performance indicators.
Participate occasionally in outside sales events, community engagements, and promotional activities.
At events, engage with customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with setup or breakdown.