Sales Advocate
About The Position
Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Sales Advocate for its Decatur, Illinois location. Sales Advocates help customers find solutions suited to their needs, provide professional and compassionate service, and support store operations. The role offers training, tools, commission-based earning potential, and opportunities for advancement into leadership. Employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities for Cricket Wireless. These activities are considered a condition of employment, and employees will receive reasonable notice.
Requirements
- Clear communication skills, a positive attitude, and technical aptitude.
- Commitment to exemplary customer service, honesty, and integrity.
- At least 18 years old and legally able to work in the United States without restrictions.
- Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
- Reliable transportation to the location.
- Live within 30 minutes of the home store and have flexibility to work at multiple locations within a district as needed.
- Ability to operate a personal computer.
- Adhere to the Team Color policy and maintain a neat, professional appearance.
- Ability to lift up to 10 pounds, bend, squat, and stretch for inventory and stocking, and stand for long periods, with or without reasonable accommodation.
- Ability to work in a fast-paced environment, follow instructions through to completion, and solve problems under pressure.
Nice To Haves
- Retail sales background.
- Strong social media presence.
Responsibilities
- Provide extraordinary, compassionate customer service and understand customers’ needs.
- Offer tailored solutions to individuals, families, and businesses.
- Represent Mobilelink and the Cricket brand professionally and courteously.
- Assist leaders with store operations and duties.
- Achieve sales goals and key performance indicators.
- Participate as required in outside sales events, community engagements, or promotional activities.
- Engage with customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with event setup or breakdown.
Benefits
- Unlimited commission potential.
- Unlimited growth potential.
- Paid time off after 90 days.
- Dental insurance.
- Health insurance.
- Vision insurance.
- Company-paid life insurance.
- Bonus payments may be earned through achieving sales goals and KPIs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
