Sales Advocate

Mobilelink USA LLC • Mattoon, IL

1d • $25,000 - $50,000 • Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Sales Advocate for its Mattoon, Illinois location. Sales Advocates help customers find wireless products and services that meet their needs, with training and tools provided. The role offers base pay plus commission, unlimited commission potential, and opportunities for growth into leadership. Employees may occasionally participate in outside sales events, community engagements, and promotional activities on behalf of Cricket Wireless. Participation is a condition of employment, and employees will receive reasonable notice of scheduled events.

Requirements

• Clear communication skills, a positive attitude, and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
• Reliable transportation to the location.
• Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Follow the Team Color policy and maintain a neat, professional appearance.
• Ability to lift up to 10 pounds; bend, squat, and stretch for inventory and stocking; and stand for long periods, with or without reasonable accommodation.
• Ability to work in a fast-paced environment, follow instructions through to completion, and solve problems under pressure.

Nice To Haves

• Retail sales experience is helpful but not required.
• A strong social media presence is preferred.

Responsibilities

• Provide compassionate, attentive customer service and understand customers’ needs.
• Offer tailored solutions to individuals, families, and businesses.
• Represent Mobilelink and the Cricket brand professionally and courteously.
• Assist leaders with store operations and duties.
• Achieve sales goals and key performance indicators.
• Participate in scheduled outside sales events, community engagements, or promotional activities; duties may include engaging customers, representing products and services, distributing marketing materials, and helping set up or break down events.

Benefits

• Unlimited earning potential through commission plans.
• Unlimited growth potential and a career path with opportunities for upward mobility into leadership.
• Paid time off after 90 days.
• Dental insurance.
• Health insurance.
• Vision insurance.
• Company-paid life insurance.
• Potential bonus payments tied to sales goals and KPIs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed