Sales Advisor - Briarwood Mall

Warby Parker•Ann Arbor, MI
•Onsite

About The Position

Warby Parker is seeking a Sales Advisor to provide exceptional service to customers and support the success of its retail locations. The role represents Warby Parker’s values and brand philosophy on the sales floor, helps customers find products and styling options, and contributes ideas to improve retail and the glasses-shopping experience. Sales Advisors also support teammates, respond to customer and team needs, and help foster an inclusive environment.

Requirements

  • Customer-facing experience in a service-minded environment.
  • Ability to work and learn in a fast-paced, high-growth company.
  • Proactive, adaptable problem-solving skills, including reacting quickly to unexpected situations.
  • Positive team-player attitude and ability to lead by example.
  • Effective communication skills with a variety of people.
  • Organized, attentive, and detail-oriented approach.
  • Energetic self-starter with an entrepreneurial spirit.
  • Interest in fashion and technology.
  • Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Responsibilities

  • Communicate Warby Parker’s values and brand philosophy on the sales floor.
  • Deliver excellent customer service.
  • Demonstrate product knowledge and provide style advice.
  • Develop ideas to improve retail and the glasses-shopping experience.
  • Anticipate the needs of customers and teammates and offer assistance.
  • Treat customers and colleagues with respect to help foster an inclusive culture.

Benefits

  • Health, vision, and dental insurance for full-time employees.
  • Life and AD&D insurance for full-time employees.
  • Paid sick leave for full-time and part-time employees.
  • Paid holidays for full-time employees.
  • Vacation days for full-time employees.
  • 401(k) retirement savings plan for full-time employees.
  • Parental leave for full-time employees, including non-birthing parents.
  • Short-term disability for full-time employees.
  • Employee Stock Purchase Plan for full-time and part-time employees.
  • Employee Assistance Program (EAP) for full-time and part-time employees.
  • Bereavement support for full-time employees.
  • Optical Education Reimbursement for full-time employees.
  • Free eyewear for full-time and part-time employees.
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