Sales Advisor - Briarwood Mall

Warby Parker•Ann Arbor, MI

8d•Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor for a new store opening at Briarwood Mall. The role supports customers on the sales floor and contributes to the success of the store through customer interactions, process improvement ideas, and special projects. The Sales Advisor represents Warby Parker’s values and brand philosophy, makes glasses shopping an enjoyable experience, and helps foster an inclusive environment for customers and colleagues.

Requirements

Customer-facing experience in a service-minded environment.
Ability to adapt, solve problems proactively, and react quickly in unexpected situations.
Positive team-player approach and ability to lead by example.
Effective communication with a variety of people.
Organized, attentive, and detail-oriented.
Energetic self-starter with an entrepreneurial spirit.
Interest in fashion and technology.
Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Nice To Haves

Excitement about working and learning at a fast-paced, high-growth company.

Responsibilities

Communicate Warby Parker’s values and brand philosophy on the sales floor.
Provide excellent customer service.
Demonstrate product knowledge and offer style advice.
Develop ideas to improve retail and the glasses-shopping experience.
Anticipate the needs of customers and teammates and offer assistance.
Help foster an inclusive culture by treating customers and colleagues with respect.