Sales Advisor - Larry H Miller Chrysler Jeep Dodge Ram

Asbury Automotive • Surprise, AZ

6d

About The Position

The Sales Advisor responds to customers who inquire about advertised vehicles online by phone and email, and assists customers who visit the dealership in person. The role guides customers through the buying process, from initial contact through the final sale, using the Asbury selling process and providing an exceptional, guest-focused experience. The advisor also builds customer relationships and referral networks, follows up to encourage repeat business, and helps redefine the car-buying experience.

Requirements

• Motivation to be successful.
• Strong customer service skills.
• Ability to create and maintain customer relationships.
• Strong computer and phone skills.
• Experience using and maintaining a customer relationship management database.
• Self-motivated and a team player.
• At least 18 years of age.
• Valid driver's license.
• Ability to pass pre-employment background and drug screenings.

Nice To Haves

• Prior automotive sales or retail experience.
• Customer service, call center, or business development experience.
• Bilingual ability.

Responsibilities

• Contact and communicate with customers to identify their needs using the Asbury selling process.
• Build rapport with customers and develop a base of referrals and a customer network.
• Respond to internet leads within the store's required timeframe and email product information with pricing.
• Answer sales phone calls and schedule customer appointments.
• Confirm appointments.
• Make outbound calls to follow up with customers about inquiries, after a sale, and for repeat business.
• Conduct test drives and vehicle walk-arounds with customers.
• Work with customers throughout the buying process, from start to finish.
• Maintain professional business attire and appearance.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for eligible management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings accounts.
• Flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool to assist with career development.
• Continuous training through Asbury's Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Opportunities to participate in community service initiatives, including paid volunteer hours.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed