Sales Advisor - Larry H Miller Dodge Ram

Asbury Automotive Group • Peoria, AZ

3d

About The Position

The Sales Advisor helps redefine the car-buying experience by building customer relationships and providing exceptional guest experiences. The role responds to customers who inquire about advertised vehicles online by phone and email, and assists customers who visit the dealership in person through the buying process, from initial contact to final sale. The position uses the Asbury selling process and involves handling leads and sales calls, setting and confirming appointments, conducting vehicle walkarounds and test drives, and following up with customers to support repeat business and referrals.

Requirements

• Motivation to succeed.
• Strong customer service skills.
• Ability to create and maintain customer relationships.
• Strong computer and phone skills.
• Must be at least 18 years of age.
• Must have a valid driver's license.
• Must be able to pass pre-employment background and drug screenings.

Nice To Haves

• Experience using and maintaining a customer relationship management database.
• Prior automotive sales or retail experience, customer service, call center, or business development experience.
• Bilingual ability.
• Self-motivated and a team player.

Responsibilities

• Contact and communicate with customers to identify their needs using the Asbury selling process.
• Build rapport with customers and develop a referral network.
• Respond to internet leads within the store's required time and email product information with pricing.
• Answer sales phone calls and schedule customer appointments.
• Confirm appointments.
• Make outbound follow-up calls regarding customer inquiries, post-sale service, and repeat business.
• Conduct test drives and vehicle walkarounds with customers.
• Guide customers through the buying process from start to finish.
• Maintain a professional business attire and appearance.

Benefits

• Semi-monthly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for select eligible management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings and flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool to assist with career development.
• Continuous training through Asbury's Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Community service initiatives, including paid volunteer hours.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed