Sales Advisor - Larry H Miller Chrysler Jeep Dodge Ram

Asbury Automotive Group • Surprise, AZ

3d

About The Position

The Sales Advisor’s primary role is to respond to customers who inquire about advertised vehicles online, using phone and email, and to assist customers who visit the dealership through the buying process and final sale. The role focuses on developing customer relationships, providing exceptional guest experiences, and supporting the dealership’s car-buying process using the Asbury selling process.

The Sales Advisor communicates with customers to identify their needs, responds to internet leads within the store’s required timeframe, shares product and pricing information, handles sales calls, schedules and confirms appointments, and follows up with customers before and after a sale. The position also includes conducting test drives and vehicle walk-arounds and guiding customers from the beginning through the end of the buying process.

Requirements

• Motivation to be successful.
• Strong customer service skills.
• Ability to create and maintain customer relationships.
• Strong computer and phone skills.
• Experience utilizing and maintaining a customer relations management database.
• Maintain professional business attire and appearance.
• Self-motivated and a team player.
• At least 18 years of age.
• Valid driver’s license.
• Ability to pass pre-employment background and drug screenings.

Nice To Haves

• Prior automotive sales or retail experience.
• Customer service, call center, or business development experience.
• Bilingual skills.

Responsibilities

• Contact and communicate with customers to identify needs using the Asbury selling process.
• Build rapport and a customer referral network.
• Respond to internet leads within the store’s required timeframe and email product information with pricing.
• Answer sales phone calls and set customer appointments.
• Confirm appointments.
• Make outbound follow-up calls regarding customer inquiries, post-sale service, and repeat business.
• Conduct test drives and vehicle walk-arounds with customers.
• Work with customers throughout the buying process, from start to finish.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for eligible select management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings and flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool to assist with career development.
• Continuous training through Asbury’s Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Community service initiatives that include paid volunteer hours.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed