Sales Advisor - Larry H Miller Dodge Ram

Asbury Automotive • Peoria, AZ

6d • Onsite

About The Position

The Sales Advisor responds to customers who inquire about advertised vehicles online by phone and email, and assists customers who visit the dealership directly from the initial buying process through the final sale. The role focuses on building customer relationships, providing exceptional service, and supporting a positive car-buying experience. Sales Advisors use the dealership’s selling process, communicate with prospective and returning customers, and help customers evaluate vehicles and complete their purchase.

Requirements

• Motivation to succeed.
• Strong customer service skills.
• Ability to create and maintain customer relationships.
• Strong computer and phone skills.
• Experience using and maintaining a customer relationship management (CRM) database.
• Self-motivated and a team player.
• At least 18 years of age.
• Valid driver’s license.
• Ability to pass pre-employment background and drug screenings.

Nice To Haves

• Prior automotive sales or retail experience.
• Customer service, call center, or business development experience.
• Bilingual ability.

Responsibilities

• Contact and communicate with customers to identify needs using the Asbury selling process.
• Build rapport with customers and develop a referral base and customer network.
• Respond to internet leads within the store’s required timeframe and email product information with pricing.
• Answer sales phone calls and schedule customer appointments.
• Confirm appointments.
• Make outbound calls to follow up with customers about inquiries, after the sale, and for repeat business.
• Conduct test drives and vehicle walk-arounds with customers.
• Work with customers throughout the buying process, from start to finish.
• Maintain a professional business attire and appearance.

Benefits

• Semi-monthly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for eligible select management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings accounts.
• Flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool for career development.
• Continuous training through Asbury’s Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Paid volunteer hours through community service initiatives.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed