Sales Advisor - Larry H Miller Volkswagen

Asbury Automotive•Tucson, AZ

19h

About The Position

The Sales Advisor at Larry H Miller Volkswagen responds to customers who inquire about advertised vehicles online by phone and email, and assists customers who visit the dealership in person. The role guides customers through the buying process, from initial contact through the final sale, while delivering strong customer service and building lasting customer relationships. Sales Advisors use the Asbury selling process, handle internet leads and sales calls, set and confirm appointments, conduct test drives and vehicle walk-arounds, and follow up with customers before and after a sale.

Requirements

Be at least eighteen years of age.
Have a valid driver's license.
Pass pre-employment background and drug screenings.
Be motivated to succeed.
Exhibit strong customer service skills.
Be able to create and maintain customer relationships.
Have strong computer and phone skills.
Have experience utilizing and maintaining a customer relations management database.
Maintain professional business attire and appearance.
Be self-motivated and a team player.

Nice To Haves

Prior automotive sales or retail experience.
Customer service, call center, or business development experience.
Bilingual ability.

Responsibilities

Contact and communicate with customers to identify their needs using the Asbury selling process.
Build rapport with customers, develop referrals, and establish a customer network.
Respond to internet leads within the store's required time and email product information with pricing.
Answer sales phone calls and set customer appointments.
Confirm appointments.
Make outbound calls to follow up on customer inquiries, after sales, and repeat business.
Conduct test drives and vehicle walk-arounds with customers.
Work with customers throughout the buying process, from start to finish.

Benefits

Semi-monthly pay.
Paid holidays and paid time off.
Paid training.
Stock awards for eligible select management and front-line team members.
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
Up to 12 weeks of paid pregnancy leave (disability leave).
Paid parental leave.
Health savings accounts.
Flexible spending accounts.
Short-term and long-term disability plans.
Whole life and term life insurance.
401(k) with company match.
Pet insurance.
Digital career path tool and continuous training through Asbury's Internal Learning Management System.
Professional growth and development opportunities.
Technician student loan relief resources.
Employee assistance program.
Employee discounts on parts and service repairs.
Scholarship awards.
Paid volunteer hours through community service initiatives.
Employee referral program with bonus opportunities.