About The Position

Larry H Miller Automotive Group, part of Asbury Automotive Group, is seeking an Automotive Sales Advisor to help provide exceptional guest experiences and redefine the car-buying experience. The role responds to customers who inquire about advertised vehicles online by phone and email, and assists customers who visit the dealership through the buying process from initial contact to final sale. The position emphasizes customer relationships, communication, and use of the Asbury selling process.

Requirements

  • Motivation to succeed.
  • Strong customer service skills.
  • Ability to create and maintain customer relationships.
  • Strong computer and phone skills.
  • Experience using and maintaining a customer relationship management database.
  • Professional business attire and appearance.
  • Self-motivated and a team player.
  • At least 18 years of age.
  • Valid driver's license.
  • Ability to pass pre-employment background and drug screenings.

Nice To Haves

  • Prior automotive sales or retail experience.
  • Customer service, call center, or business development experience.
  • Bilingual ability.

Responsibilities

  • Contact and communicate with customers to identify their needs using the Asbury selling process.
  • Build rapport with customers and develop a referral base and customer network.
  • Respond to internet leads within the store's required timeframe and email product information and pricing.
  • Answer sales phone calls and schedule customer appointments.
  • Confirm appointments.
  • Make outbound calls to follow up with customers about inquiries, after sales, and repeat business.
  • Conduct test drives and vehicle walk-arounds with customers.
  • Guide customers through the buying process from beginning to end.

Benefits

  • Paid holidays and paid time off.
  • Paid training.
  • Stock awards for select management and front-line team members.
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
  • Up to 12 weeks of paid pregnancy leave (disability leave).
  • Paid parental leave.
  • Health savings accounts.
  • Flexible spending accounts.
  • Short-term and long-term disability plans.
  • Whole life and term life insurance.
  • 401(k) with company match.
  • Pet insurance.
  • Digital career path tool.
  • Continuous training through Asbury's Internal Learning Management System.
  • Professional growth and development opportunities.
  • Technician student loan relief resources.
  • Employee assistance program.
  • Employee discounts on parts and service repairs.
  • Scholarship awards.
  • Paid volunteer hours through community service initiatives.
  • Employee referral program with bonus opportunities.
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