Automotive Sales Advisor Larry H Miller Toyota Murray

Asbury Automotive Group•Murray, UT

About The Position

The Automotive Sales Advisor helps redefine the car-buying experience by developing customer relationships and providing exceptional guest experiences. The role responds to customers who inquire about advertised vehicles online by phone and email, and assists customers who visit the dealership through the buying process from initial contact to final sale. The advisor uses the Asbury selling process, provides vehicle information and pricing, conducts test drives and walk-arounds, and follows up with customers to support referrals and repeat business.

Requirements

  • Motivation to be successful.
  • Strong customer service skills.
  • Ability to create and maintain customer relationships.
  • Strong computer and phone skills.
  • Must be at least 18 years of age.
  • Must have a valid driver's license.
  • Must pass pre-employment background and drug screenings.

Nice To Haves

  • Experience using and maintaining a customer relationship management database.
  • Prior automotive sales or retail experience, customer service, call center, or business development experience.
  • Bilingual ability.
  • Professional business attire and appearance.
  • Self-motivated and a team player.

Responsibilities

  • Contact and communicate with customers to identify their needs using the Asbury selling process.
  • Build rapport with customers and develop a referral network.
  • Respond to internet leads within the store's required timeframe and email product information with pricing.
  • Answer sales phone calls and set customer appointments.
  • Confirm appointments.
  • Make outbound follow-up calls about inquiries, after-sales service, and repeat business.
  • Conduct test drives and vehicle walk-arounds with customers.
  • Guide customers through the buying process from start to finish.

Benefits

  • Paid holidays and paid time off.
  • Paid training.
  • Stock awards for select eligible management and front-line team members.
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
  • Up to 12 weeks of paid pregnancy leave (disability leave).
  • Paid parental leave.
  • Health savings and flexible spending accounts.
  • Short-term and long-term disability plans.
  • Whole life and term life insurance.
  • 401(k) with company match.
  • Pet insurance.
  • Digital career path tool and continuous training through Asbury's Internal Learning Management System.
  • Professional growth and development opportunities.
  • Technician student loan relief resources.
  • Employee assistance program.
  • Employee discounts on parts and service repairs.
  • Scholarship awards.
  • Paid volunteer hours through community service initiatives.
  • Employee referral program with bonus opportunities.
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