Automotive Sales Advisor Larry H Miller Toyota Murray
About The Position
The Automotive Sales Advisor helps redefine the car-buying experience by providing exceptional guest experiences and developing customer relationships. The role responds to customers who inquire about advertised vehicles online by phone and email, and assists customers who visit the dealership through the buying process from initial contact to final sale. The position uses the Asbury selling process and includes handling inquiries and leads, setting and confirming appointments, conducting test drives and vehicle walkarounds, and following up with customers to support repeat business and referrals.
Requirements
- Motivation to succeed.
- Strong customer service skills.
- Ability to create and maintain customer relationships.
- Strong computer and phone skills.
- Experience using and maintaining a customer relationship management database.
- Self-motivated and a team player.
- At least 18 years of age.
- Valid driver's license.
- Ability to pass pre-employment background and drug screenings.
Nice To Haves
- Prior automotive sales or retail experience.
- Customer service, call center, or business development experience.
- Bilingual ability.
Responsibilities
- Contact and communicate with customers to identify their needs using the Asbury selling process.
- Build rapport with customers and develop a referral network.
- Respond to internet leads within the store's required time and email product information with pricing.
- Answer sales phone calls and set customer appointments.
- Confirm appointments.
- Make outbound calls to follow up on inquiries, post-sale, and for repeat business.
- Conduct test drives and vehicle walkarounds with customers.
- Guide customers through the buying process from start to finish.
- Maintain professional business attire and appearance.
Benefits
- Paid holidays and paid time off.
- Paid training.
- Stock awards for eligible select management and front-line team members.
- Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
- Up to 12 weeks of paid pregnancy leave (disability leave).
- Paid parental leave.
- Health savings accounts.
- Flexible spending accounts.
- Short-term and long-term disability plans.
- Whole life and term life insurance.
- 401(k) with company match.
- Pet insurance.
- Digital career path tool for career development.
- Continuous training through Asbury's Internal Learning Management System.
- Professional growth and development opportunities.
- Technician student loan relief resources.
- Employee assistance program.
- Employee discounts on parts and service repairs.
- Scholarship awards.
- Opportunities to participate in community service initiatives, including paid volunteer hours.
- Employee referral program with bonus opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
