Sales Advisor - SanTan Village

Warby Parker•Gilbert, AZ
•Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to deliver excellent service to customers at its SanTan Village retail location. Sales Advisors help advance the company’s success through customer interactions, ideas for improving processes, and special projects. They represent Warby Parker’s values and brand philosophy, make glasses shopping enjoyable, and contribute to an inclusive, collaborative store culture. The role is suited to someone who enjoys a fast-paced, high-growth environment, is customer-focused and adaptable, and is interested in fashion and technology. Warby Parker describes benefits for both full-time and part-time employees; the posting does not specify which employment type applies to this position.

Requirements

  • Customer-facing experience in a service-minded environment.
  • Ability to adapt and solve problems proactively, including in unexpected situations.
  • Ability to work as a positive team player and lead by example.
  • Effective communication with a variety of people.
  • Organization, attentiveness, and attention to detail.
  • Self-starting, energetic approach and entrepreneurial spirit.
  • Interest in fashion and technology.
  • Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Nice To Haves

  • Excitement about working and learning at a fast-paced, high-growth company.

Responsibilities

  • Communicate Warby Parker’s values and brand philosophy on the sales floor.
  • Provide excellent customer service.
  • Demonstrate product knowledge and offer style advice.
  • Develop ideas to improve retail and the glasses-shopping experience.
  • Anticipate the needs of teammates and customers and provide assistance.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life and AD&D insurance
  • Paid sick leave
  • Paid holidays
  • Vacation days
  • 401(k) retirement savings plan
  • Parental leave
  • Short-term disability
  • Employee Stock Purchase Plan
  • Employee Assistance Program (EAP)
  • Bereavement support
  • Optical education reimbursement
  • Free eyewear
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