Retail Sales Associate, Santan Village - Part Time

Macy's•Gilbert, AZ
•$15 - $20•Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and inspire loyalty. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and making sure the sales floor is ready for customers. During the day, they welcome customers and build relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, help customers complete their purchases, and collaborate with teammates to serve customers and the community. The role is part-time; part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities.
  • Ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.

Responsibilities

  • Create welcoming, personalized customer experiences and build customer relationships.
  • Understand customer needs and recommend appropriate products and services.
  • Work toward sales goals through customer engagement and smart selling behaviors.
  • Review sales goals and stay informed about new arrivals, popular items, trends, and promotions.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and thank them for their business.
  • Collaborate with colleagues to support customers and the community.
  • Use electronic devices and process register transactions as needed.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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