Seasonal Retail Sales Associate, Santan Village

Macy's•Gilbert, AZ
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services on the sales floor or in the fitting room. You engage customers, use smart selling behaviors, work toward sales goals, and build trust and loyalty. The role also includes maintaining a clean, organized, inviting, and shoppable sales space. Seasonal colleagues are typically scheduled 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
  • Ability to work independently and collaboratively in a team.
  • Ability to use electronic devices.

Responsibilities

  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Welcome customers and engage in friendly, personal conversations to understand their needs and build customer relationships.
  • Offer personalized product and service recommendations and work toward sales goals through customer engagement and smart selling behaviors.
  • Maintain a clean, organized, and shoppable sales floor, including merchandising new receipts, processing damages and testers, returning select merchandise to vendors, updating signs and pricing, and supporting merchandise moves.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and provide a sincere closing and thank-you.
  • Support teammates through honesty, care, and collaboration.
  • Take pride in work, learn from colleagues, and contribute to individual and store results.
  • Attend to customers and perform register transactions using computers, handheld equipment, and cash registers.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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