Retail Sales Associate, Santan Village - Part Time

Macy's•Gilbert, AZ

4d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. You build trust, work toward sales goals, and encourage customer loyalty through attentive engagement, product knowledge, and a personal approach. The role is more than cashiering and includes helping maintain a clean, organized, and inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they engage customers, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, promote the Loyalty program, and complete customer interactions with care. Colleagues support one another and continually work to improve individual and store results. This is a part-time position at the Santan Village location. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Flexible availability, including days, evenings, weekends, and holidays, is required.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Willingness to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Engage customers with a warm welcome and personal conversations to understand their needs and build customer relationships.
Offer personalized product recommendations and share product information and knowledge.
Work toward daily sales goals through customer engagement and effective selling behaviors.
Help keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
Update signs and pricing and support merchandise moves as needed.
Share the benefits of the Loyalty program and ensure customers have what they need before they leave.
Collaborate with colleagues and support a welcoming, customer-focused store environment.
Use handheld equipment and cash registers to process transactions as needed.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice