H&M Sales Advisor Seasonal - The Mall at Fun Run

H&M • Newington, NH

2d • Onsite

About The Position

As a Seasonal Sales Advisor at H&M, you provide excellent customer service by welcoming and guiding customers through the store, actively selling products, and sharing relevant fashion and product information. You contribute to garment care and refill, merchandise presentation, and keeping the sales floor and back of house clean and tidy, while working with the store team to deliver a strong customer experience.

The role also includes supporting sales targets, promoting H&M’s customer loyalty app and in-store sustainability initiatives, keeping current on fashion trends, sharing knowledge with colleagues, following store procedures and legal requirements, and supporting retail operations such as fitting rooms, checkout, stock replenishment, in-store services, and opening and closing tasks.

Requirements

• Sales experience in a dynamic and collaborative environment.
• Experience working with customer service in fashion, retail, or another service-related industry.
• Passion for fashion and motivation to provide customers with a great experience.
• Communicative, creative, curious, motivated, flexible, decisive, and action-oriented approach.
• Enjoy working in a collaborative and dynamic environment.

Responsibilities

• Welcome and guide customers through the store and available OMNI experiences, providing direct customer service and product guidance.
• Engage customers in conversation and promote and sell products effectively.
• Share fashion trends, stories, product information, and relevant knowledge with customers.
• Promote the Hello Member customer loyalty app and in-store sustainability initiatives.
• Represent the H&M brand positively and support commercial or operational actions to reach sales targets.
• Stay up to date on fashion trends, styles, brands, products, competitors, and relevant influencers.
• Share service, fashion, and store operations knowledge with colleagues, exchange feedback, and participate in relevant onboarding and training.
• Follow store procedures, routines, health and safety guidelines, and legal requirements.
• Complete the garment cycle, including unpacking, refilling, steaming, and garment care.
• Operate fitting room and checkout areas according to best practices and processes.
• Maintain clean and tidy sales-floor, back-of-house, and stockroom areas.
• Support garment presentation and maintain attractive merchandise displays according to visual and commercial guidelines.
• Maintain stock levels through sales-floor replenishment routines.
• Follow best practices for in-store OMNI services and technology, including the Instore Care App, Click & Collect, and Smart Store.
• Support store opening and closing.

Benefits

• Staff discount card for H&M Group brands, usable in stores and online.
• Eligibility for the H&M Incentive Program (HIP).
• Access to colleague resource groups and networking opportunities.
• Global talent community and development opportunities.
• Health insurance, wellness and family support programs, company-match retirement plan, paid leave programs, and paid time off, including a community day.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed