Sales Advisor - Harbor East

Warby Parker • Baltimore, MD

6d • Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to provide excellent service to customers and contribute directly to the success of its retail locations. Sales Advisors represent Warby Parker’s values and brand philosophy, make glasses shopping an engaging experience, and support customer interactions, process ideation and improvement, and special projects. The role involves helping customers choose products, offering style advice, and working with colleagues to foster an inclusive and welcoming environment.

Requirements

• Customer-facing experience in a service-minded environment.
• Ability to work and learn in a fast-paced, high-growth company.
• Proactive, adaptable problem-solving skills, including the ability to react quickly in unexpected situations.
• Positive team-player attitude and ability to lead by example.
• Effective communication skills with a variety of people.
• Organized, attentive, and detail-oriented approach.
• Energetic self-starter with an entrepreneurial spirit.
• Interest in fashion and technology.
• Not listed on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor.
• Provide excellent service to customers.
• Demonstrate product knowledge and offer style advice.
• Develop ideas to improve retail and the glasses-shopping experience.
• Anticipate the needs of the team and customers and offer assistance.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

• Health, vision, and dental insurance for full-time employees.
• Life and AD&D insurance for full-time employees.
• Paid sick leave.
• Paid holidays for full-time employees.
• Vacation days for full-time employees.
• Retirement savings plan (401(k)) for full-time employees.
• Parental leave, including for non-birthing parents, for full-time employees.
• Short-term disability for full-time employees.
• Employee Stock Purchase Plan.
• Employee Assistance Program (EAP).
• Bereavement support for full-time employees.
• Optical education reimbursement for full-time employees.
• Free eyewear.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed