Sales Advisor - Harbor East

Warby Parker • Baltimore, MD

6d • $15 - $16

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to deliver excellent service to customers. In this customer-facing retail role, you will represent Warby Parker’s values and brand philosophy, help make glasses shopping enjoyable, and contribute to the success of retail locations through customer interactions, process improvements, and special projects. You will share product knowledge and style advice, support customers and teammates, and help foster an inclusive environment.

Warby Parker describes its mission as inspiring and impacting the world with vision, purpose, and style. The company aims to make vision care simple and accessible, and its Buy a Pair, Give a Pair program distributes a pair of glasses to someone in need for every pair of glasses or sunglasses sold.

Requirements

• Customer-facing experience in a service-minded environment.
• Ability to adapt and solve problems proactively, including in unexpected situations.
• Ability to work and learn in a fast-paced, high-growth company.
• Positive team-player attitude and ability to lead by example.
• Effective communication skills with a variety of people.
• Organized, attentive, and detail-oriented approach.
• Energetic, self-starting approach and entrepreneurial spirit.
• Interest in fashion and technology.
• Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor.
• Provide customers with wonderful service.
• Demonstrate product knowledge and offer style advice.
• Develop ideas to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of teammates and customers and offer help.
• Help foster an inclusive culture by treating customers and colleagues with respect.
• Contribute to customer interactions, process ideation and improvement, and special projects.

Benefits

• Full-time employees: health, vision, and dental insurance; life and AD&D insurance; paid sick leave; paid holidays; vacation days; 401(k) retirement savings plan; parental leave; short-term disability; Employee Stock Purchase Plan; Employee Assistance Program; bereavement support; optical education reimbursement; and free eyewear.
• Part-time employees: Employee Assistance Program, Employee Stock Purchase Plan, free eyewear, and paid sick leave.
• Eligible employees may receive variable compensation in addition to base salary or hourly pay.
• Non-exempt employees are eligible for overtime pay when required to work more than 40 hours in a workweek.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed