H&M Sales Advisor (Seasonal) - Nebraska Crossing Outlet

H&M Group • Gretna, NE

7d

About The Position

The Sales Advisor provides excellent customer service by welcoming and guiding customers through the store and available OMNI experience, helping them understand fashion trends and products, and actively promoting and selling merchandise. The role uses fashion and product knowledge to support customers and contribute to sales targets, customer loyalty, and in-store sustainability initiatives.

The Sales Advisor works collaboratively with the store team on garment care and replenishment, fitting-room and checkout operations, merchandise presentation, and maintaining clean and tidy sales-floor and back-of-house areas. The role also follows store procedures, legal requirements, health and safety guidelines, and best practices for in-store OMNI services and technology. This is an hourly, non-exempt seasonal position paying $15.50 per hour.

H&M describes its business as offering fashion and quality at the best price in a sustainable way. The company promotes an inclusive workplace and offers employees development opportunities and access to colleague resource groups.

Requirements

• Passion for fashion and the products created in-store.
• Motivation to provide customers with a great experience.
• Communicative, creative, curious, motivated, flexible, decisive, and action-oriented.
• Enjoy working in a collaborative and dynamic environment.
• Sales experience in a dynamic and collaborative environment.
• Experience in customer service in fashion, retail, or another service-related industry.

Responsibilities

• Welcome and guide customers through the store and available OMNI experience, providing direct customer service.
• Engage with customers and explain fashion trends, stories, and products throughout the store.
• Promote and sell products and support commercial or operational actions to reach sales targets.
• Promote the Hello Member Customer Loyalty App and in-store sustainability initiatives.
• Represent the H&M brand positively in customer interactions.
• Keep current with fashion trends, styles, brands, products, competitors, and relevant influencers, and share relevant product and fashion information with customers.
• Share service, fashion, and store operations knowledge with colleagues; give and receive feedback; and participate in relevant onboarding, training, and development.
• Follow store procedures, routines, legal requirements, and applicable health and safety guidelines.
• Complete the garment cycle, including unpacking, replenishment, steaming, and garment care.
• Operate fitting-room and checkout areas according to best practices and processes.
• Maintain clean and tidy sales-floor, back-of-house, and stockroom areas.
• Support garment presentation and execution, maintain attractive merchandise displays, and follow visual and commercial guidelines.
• Maintain stock levels through sales-floor replenishment routines.
• Follow best practices for in-store OMNI services and technology, including the Instore Care App, Click & Collect, and Smart Store.
• Support store opening and closing.

Benefits

• Staff discount card for H&M Group brands in stores and online.
• H&M Incentive Program (HIP).
• Access to Colleague Resource Groups (CRGs) and colleague networking opportunities.
• Global talent community and career development opportunities.
• Health insurance.
• Wellness and family support programs.
• Company-match retirement plan.
• Paid leave programs and paid time off, including a community day.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed