Sales Advisor - Palo Alto

Warby Parker • Palo Alto, CA

7h • Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to provide excellent service to customers and contribute to the success of its retail locations. The role represents the company’s values and brand on the sales floor, helps make glasses shopping an exceptional experience, and contributes ideas to improve retail processes and the customer experience. Advisors also support their teams and help foster an inclusive environment.

Requirements

• Customer-facing experience in a service-minded environment.
• Ability to adapt, solve problems proactively, and react quickly to unexpected situations.
• Ability to communicate effectively with a variety of people.
• Organized, attentive, and detail-oriented.
• Positive, proactive team player who leads by example.
• Energetic self-starter with an entrepreneurial spirit.
• Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Nice To Haves

• Interest in fashion and technology.
• Excitement about working and learning at a fast-paced, high-growth company.

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor.
• Provide customers with excellent service.
• Demonstrate product knowledge and offer style advice.
• Develop ideas to improve retail and the glasses-shopping experience.
• Anticipate the needs of customers and teammates and offer assistance.
• Treat customers and colleagues with respect and help foster an inclusive culture.

Benefits

• Full-time employees: health, vision, and dental insurance; life and AD&D insurance; paid sick leave; paid holidays; vacation days; 401(k) retirement savings plan; parental leave; short-term disability; employee stock purchase plan; Employee Assistance Program (EAP); bereavement support; optical education reimbursement; and free eyewear.
• Part-time employees: Employee Assistance Program (EAP); employee stock purchase plan; free eyewear; and paid sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed