Beauty Stylist - Palo Alto

Nordstrom•Palo Alto, CA

23h•Onsite

About The Position

The Beauty Stylist drives beauty sales across all brands by using demonstration and artistry techniques, focusing on recommending products that suit each customer. The role is suited to someone passionate about beauty products who thrives in commissioned sales and provides excellent one-on-one customer service. Work hours and schedules vary by week according to business needs. The position involves setting and achieving sales goals through in-store and digital selling, maintaining product and industry knowledge, consulting with customers, building lasting customer relationships, and growing sales through appointment-based selling and technology. The stylist also creates in-store events, networks in the community, and builds strong relationships with beauty brand vendors. The role requires continuous movement and frequent bending, twisting, squatting, flexing, reaching, and hand use during shifts. Employees handle bulky or awkward merchandise, lift items above their heads, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds. The listed hourly pay range is $28.50–$29.65. Beauty sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses. Benefits include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

At least 1 year of Beauty industry experience.
Ability to work a flexible schedule based on department needs.
Excellent communication and interpersonal skills.
Strong organization and follow-through.
High level of ownership, accountability, and initiative.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Set and achieve sales goals through in-store and digital selling, including effective use of selling tools such as text and social media.
Keep up with industry trends and product knowledge to maintain expertise.
Initiate service consultations by asking open-ended questions to understand customers’ preferences and needs.
Build lasting customer relationships by following up on purchases, suggesting new products, and inviting customers to upcoming events.
Grow sales through appointment-based selling, use of technology, and opening new Nordstrom Rewards accounts.
Create store events and network in the community.
Build and maintain strong vendor relationships within each Beauty brand to identify key focuses and products.
Demonstrate and apply artistry techniques to help customers find appropriate products.