Sales Advisor - Boston Seaport

Warby Parker•Boston, MA
•Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to provide excellent service to customers at its Boston Seaport retail location. Sales Advisors support retail locations through customer interactions, process ideation and improvement, and special projects. The role involves representing Warby Parker’s values and brand philosophy, helping customers enjoy the glasses-shopping experience, and contributing to the success of the store.

Requirements

  • Excited to work and learn at a fast-paced, high-growth company.
  • Customer-facing experience in a service-minded environment.
  • Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
  • Positive team player who leads by example.
  • Able to communicate effectively with a variety of people.
  • Organized, attentive, and detail-oriented.
  • Energetic self-starter with an entrepreneurial spirit.
  • Interested in fashion and technology.
  • Not listed on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Responsibilities

  • Communicate Warby Parker’s values and brand philosophy on the sales floor.
  • Deliver excellent customer service.
  • Demonstrate product knowledge and provide style advice.
  • Generate ideas to improve retail and the glasses-shopping experience.
  • Anticipate the needs of the team and customers and offer assistance.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Health, vision, and dental insurance for full-time employees.
  • Life and AD&D insurance for full-time employees.
  • Paid sick leave.
  • Paid holidays for full-time employees.
  • Vacation days for full-time employees.
  • Retirement savings plan (401(k)) for full-time employees.
  • Parental leave, including for non-birthing parents, for full-time employees.
  • Short-term disability for full-time employees.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program (EAP).
  • Bereavement support for full-time employees.
  • Optical education reimbursement for full-time employees.
  • Free eyewear.
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