Apprentice Optician - Boston Seaport
About The Position
Warby Parker is seeking an enthusiastic Apprentice Optician to join its in-house optical team in Boston Seaport. The apprentice works directly with a mentor who is a licensed optician in licensed states or a certified optician in non-licensed states, learning to meet customers’ eyewear needs and deliver exceptional service. The role develops optical knowledge and practical skills in taking and recording measurements, adjusting and fitting eyewear, checking finished eyewear against optical standards and customer requirements, explaining prescriptions and products, and helping customers select suitable frames and lenses. The apprentice collaborates with the team on sales and service practices and represents Warby Parker’s brand, values, and mission. The position is intended for a lifelong learner eager to develop technical skills and help customers see.
Requirements
- Interest in a medical-oriented role helping people see.
- Passion for working with people.
- Hands-on problem-solving ability and enthusiasm for learning a technical skill.
- Clear, effective, and professional communication skills.
- Dedication to going above and beyond for customers and the team.
- Energetic, positive team-player attitude and ability to adapt in a fast-paced, changing environment.
- Strong attention to detail and ability to handle a wide range of responsibilities.
- Open-mindedness and commitment to continual learning.
- Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).
Responsibilities
- Learn from a licensed or certified optician mentor how to meet customers’ eyewear needs.
- Learn to take and record measurements and accurately adjust and fit eyewear.
- Learn to check finished eyewear against optical standards and customer requirements and requests.
- Develop expertise in explaining prescription terminology and product offerings to customers.
- Work with the team to ensure customers receive exceptional service.
- Learn to help customers choose frames and lenses based on prescription needs, face fit, personal style, and lifestyle.
- Collaborate with the team to develop sales and customer-service best practices for broader implementation.
- Represent Warby Parker and educate others about its values and mission.
Benefits
- Health, vision, and dental insurance (full-time employees).
- Life and AD&D insurance (full-time employees).
- Paid sick leave (full-time and part-time employees; details vary by location and eligibility).
- Paid holidays (full-time employees).
- Vacation days (full-time employees).
- 401(k) retirement savings plan (full-time employees).
- Parental leave, including for non-birthing parents (full-time employees).
- Short-term disability (full-time employees).
- Employee Stock Purchase Plan (full-time and part-time employees).
- Employee Assistance Program (full-time and part-time employees).
- Bereavement support (full-time employees).
- Optical Education Reimbursement (full-time employees).
- Free eyewear (full-time and part-time employees).
- Additional benefits may be available.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
