Sales Advisor - Boston Seaport

Warby Parker•Boston, MA

13h•Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to deliver excellent service to customers at its Boston Seaport retail location. Sales Advisors represent the company’s values and brand philosophy, help make glasses shopping a positive experience, and contribute to the success of the business through customer interactions, process ideas and improvements, and special projects. The role involves working collaboratively with colleagues, sharing product knowledge and style advice, and helping create an inclusive environment. Warby Parker’s stated mission is to inspire and impact the world with vision, purpose, and style, and its Buy a Pair, Give a Pair program distributes a pair of glasses to someone in need for every pair sold.

Requirements

Customer-facing experience in a service-minded environment.
Ability to adapt and solve problems proactively, including responding quickly to unexpected situations.
Ability to work positively as part of a team and lead by example.
Effective communication skills with a variety of people.
Organized, attentive, and detail-oriented.
Energetic self-starter with an entrepreneurial spirit.
Interest in fashion and technology.
Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).
Excitement about working and learning at a fast-paced, high-growth company.

Responsibilities

Communicate Warby Parker’s values and brand philosophy on the sales floor.
Provide excellent customer service.
Demonstrate product knowledge and offer style advice.
Develop ideas to improve retail and the glasses-shopping experience.
Anticipate the needs of customers and teammates and offer assistance.
Help foster an inclusive culture by treating customers and colleagues with respect.
Contribute to process ideation and improvement and participate in special projects.