H&M Seasonal Sales Advisor - Camarillo Premium Outlets

H&M • Camarillo, CA

2d

About The Position

As a Sales Advisor at H&M, you provide excellent customer service by welcoming and guiding customers through the store and, where available, the OMNI experience. You actively sell products and use your fashion and product knowledge to help customers make informed choices. You also contribute to garment care, replenishment, merchandise presentation, and keeping the sales floor and back of house clean and organized while working with your store team to deliver a strong customer experience.

The role includes promoting H&M’s customer loyalty app and in-store sustainability initiatives; staying informed about fashion trends and products; sharing knowledge with colleagues; following store procedures and legal requirements; and participating in relevant onboarding and training. Retail operations include completing the garment cycle, operating fitting-room and checkout areas, maintaining stock levels and merchandise displays, supporting in-store OMNI and technology services, assisting with store opening and closing, and following applicable health and safety guidelines.

This is an hourly, non-exempt role with a stated pay rate of $17.50 per hour. The posting describes the position as seasonal.

Requirements

• Sales experience in a dynamic and collaborative environment.
• Experience providing customer service in fashion, retail, or another service-related industry.
• Passion for fashion and H&M’s in-store products, and motivation to provide customers with a great experience.
• Communicative, creative, curious, motivated, flexible, decisive, and action-oriented approach.
• Enjoy working in a collaborative and dynamic environment.

Responsibilities

• Welcome and guide customers through the store and available OMNI experience, providing direct customer service and support.
• Engage customers in conversation and guide them through fashion trends, stories, and products throughout the store.
• Promote and sell products, the Hello Member customer loyalty app, and in-store sustainability initiatives.
• Represent H&M positively in customer interactions and support sales targets through commercial and operational actions with the store management team.
• Keep up to date with fashion trends, styles, brands, products, competitors, and relevant influencers, and share relevant product and fashion information with customers.
• Share service, fashion, and store operations knowledge with colleagues; exchange feedback and participate in relevant onboarding, training, and development activities.
• Follow store procedures, routines, health and safety guidelines, and legal requirements.
• Complete the garment cycle, including unpacking, replenishment, steaming, and garment care.
• Operate fitting-room and checkout areas according to best practices and processes.
• Maintain a clean and tidy sales floor, back of house, and stockrooms.
• Support garment presentation and maintain attractive merchandise displays, trends, and stories according to visual and commercial guidelines.
• Maintain good stock levels through sales-floor replenishment routines.
• Follow best practices for in-store OMNI services and technology, including Instore Care App, Click & Collect, and Smart Store services.
• Support store opening and closing.

Benefits

• Staff discount card for H&M Group brands in stores and online, including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound.
• Participation in the H&M Incentive Program (HIP).
• Access to comprehensive benefits, including health insurance, wellness and family support programs, a company-match retirement plan, paid leave programs, and paid time off, including a community day.
• Access to colleague resource groups for community and networking opportunities.
• Development opportunities and access to a global talent community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed