Sales Advisor - Totem Lake

Warby Parker•Kirkland, WA
•Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to provide excellent service and create a memorable glasses-shopping experience. Sales Advisors represent the company’s values and brand on the sales floor and contribute to the success of retail locations through customer interactions, process ideas and improvements, and special projects. The role involves helping customers find products and style options, supporting the team, and contributing to an inclusive environment. The posting describes benefits for both full-time and part-time employees but does not specify which employment schedule applies to this position.

Requirements

  • Customer-facing experience in a service-minded environment.
  • Ability to adapt and solve problems proactively, including in unexpected situations.
  • Ability to work positively as a team member and lead by example.
  • Effective communication skills with a variety of people.
  • Organized, attentive, and detail-oriented.
  • Energetic self-starter with an entrepreneurial spirit.
  • Interest in fashion and technology.
  • Not listed on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Nice To Haves

  • Excitement about working and learning at a fast-paced, high-growth company.

Responsibilities

  • Communicate Warby Parker’s values and brand philosophy on the sales floor.
  • Provide excellent customer service.
  • Demonstrate product knowledge and offer style advice.
  • Develop ideas to improve retail and the glasses-shopping experience.
  • Anticipate the needs of customers and teammates and offer assistance.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Health insurance (full-time employees)
  • Vision insurance (full-time employees)
  • Dental insurance (full-time employees)
  • Life and AD&D insurance (full-time employees)
  • Paid sick leave (full-time and part-time employees; details vary)
  • Paid holidays (full-time employees)
  • Vacation days (full-time employees)
  • Retirement savings plan (401(k)) (full-time employees)
  • Parental leave, including for non-birthing parents (full-time employees)
  • Short-term disability (full-time employees)
  • Employee Stock Purchase Plan (full-time and part-time employees)
  • Employee Assistance Program (full-time and part-time employees)
  • Bereavement support (full-time employees)
  • Optical Education Reimbursement (full-time employees)
  • Free eyewear (full-time and part-time employees)
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