H&M Sales Advisor (Seasonal) - Gateway Mall

H&M Group • Lincoln, NE

2d

About The Position

As a Sales Advisor, you provide excellent customer service by welcoming and guiding customers through the store and available OMNI experiences, actively selling products, and offering relevant fashion and product information. You help customers have a positive experience while supporting sales targets and H&M’s customer loyalty and sustainability initiatives.

You also complete garment-care and replenishment tasks, operate fitting-room and checkout areas, maintain store presentation and cleanliness, and support in-store OMNI services and technology. Working closely with the store team, you follow procedures and legal requirements, share knowledge, give and receive feedback, and participate in relevant onboarding and training. This is a seasonal, hourly, non-exempt role. The listed pay rate is $15.50 per hour.

Requirements

• Sales experience in a dynamic and collaborative environment.
• Experience working with customers in fashion, retail, or another service-related industry.
• Passion for fashion and H&M products.
• Motivation to provide customers with a great experience.
• Communication, creativity, curiosity, motivation, flexibility, decisiveness, and an action-oriented approach.
• Enjoyment of working in a collaborative and dynamic environment.

Responsibilities

• Welcome and guide customers through the store and available OMNI experiences, providing direct customer service and support.
• Engage customers in conversations and guide them through fashion trends, stories, and products across the store.
• Promote and sell products, the Hello Member Customer Loyalty App, and in-store sustainability initiatives.
• Represent the H&M brand positively and support commercial or operational actions to reach sales targets with the store management team.
• Keep up to date with fashion trends, styles, brands, products, competitors, and relevant influencers; share relevant product and fashion knowledge with customers.
• Share service, fashion, and store-operations knowledge with colleagues; follow store procedures, routines, and legal requirements; give and receive feedback; and participate in relevant onboarding and training.
• Complete the garment cycle, including unpacking, replenishment, steaming, and garment care.
• Operate fitting-room and checkout areas according to best practices and processes.
• Maintain clean and tidy sales-floor, back-of-house, and stockroom areas.
• Support garment presentation and maintain merchandise displays, trends, and stories according to visual and commercial guidelines.
• Maintain stock levels through sales-floor replenishment routines.
• Follow best practices for in-store OMNI services and technology, including the Instore Care App, Click & Collect, and Smart Store services.
• Support store opening and closing.
• Follow applicable health and safety guidelines and legal requirements.

Benefits

• Staff discount card for H&M Group brands, usable in stores and online.
• H&M Incentive Program (HIP).
• Access to Colleague Resource Groups and colleague networking opportunities.
• Comprehensive benefits, including health insurance, wellness and family support programs, a company-match retirement plan, paid leave programs, and paid time off, including a community day.
• Global career-development opportunities.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed