H&M Seasonal Sales Advisor- Mershops Galleria at Sunset

H&M • Henderson, NV

2d

About The Position

As a Sales Advisor, you provide excellent customer service by welcoming and guiding customers through the store and, where available, the OMNI experience. You use your fashion and product knowledge to help customers find relevant information and products, promote and sell merchandise, and support the store in reaching sales targets. You also complete garment care and replenishment tasks, maintain merchandise presentation, and help keep the sales floor and back of house clean and tidy. You work collaboratively with the store team and follow applicable procedures, routines, health and safety guidelines, and legal requirements.

The role includes customer-facing sales and service, awareness of fashion trends and products, sharing knowledge with colleagues, participating in relevant onboarding and training, and supporting retail operations such as fitting rooms, checkout, stock replenishment, in-store technology and OMNI services, and store opening and closing. This is a seasonal hourly, non-exempt position paying $14.00 per hour.

Requirements

• Sales experience in a dynamic and collaborative environment.
• Experience working with customer service in fashion, retail, or another service-related industry.
• Passion for fashion and for the products created in-store.
• Motivation to provide customers with a great experience.
• Communicative, creative, curious, motivated, flexible, decisive, and action-oriented approach.
• Enjoy working in a collaborative and dynamic environment.

Responsibilities

• Welcome and guide customers through the store and available OMNI experience, providing excellent customer service and support.
• Engage customers in conversations and guide them through fashion trends, stories, and products across the store.
• Promote and sell products, the Hello Member Customer Loyalty App, and in-store sustainability initiatives.
• Represent the H&M brand positively and support commercial and operational actions to reach sales targets.
• Keep up to date with fashion trends, styles, brands, products, competitors, and relevant influencers, and share relevant product and fashion information with customers.
• Share service, fashion, and store operations knowledge with colleagues; give and receive feedback and participate in relevant onboarding, training, and courses.
• Follow store procedures, routines, and applicable legal requirements.
• Complete the garment cycle, including unpacking, replenishment, steaming, and garment care.
• Operate fitting room and checkout areas according to best practices and processes.
• Keep the sales floor, stockrooms, and back of house clean and tidy.
• Support garment presentation and maintain merchandise displays, trends, and stories according to visual and commercial guidelines.
• Maintain stock levels through sales-floor replenishment routines.
• Follow best practices for in-store OMNI services and technology, including Instore Care App, Click & Collect, and Smart Store.
• Support store opening and closing.
• Follow applicable health and safety guidelines and legal requirements.

Benefits

• Comprehensive benefits, including health insurance, wellness and family support programs, a company-match retirement plan, paid leave programs, and paid time off, including a community day.
• Employee discount at H&M, & Other Stories, COS, and other H&M Group brands, in stores and online.
• H&M Incentive Program (HIP).
• Access to Colleague Resource Groups and networking opportunities.
• Development opportunities and access to a large global talent community.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed