Sales Advisor - South Hills Village

Warby Parker•Pittsburgh, PA
•Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to provide excellent service to customers and support the success of its retail locations. Sales Advisors represent the company’s values and brand philosophy, help make glasses shopping an enjoyable experience, and contribute to improving retail processes and customer experiences. The role involves working closely with customers and teammates in a fast-paced retail environment.

Requirements

  • Customer-facing experience in a service-minded environment.
  • Ability to communicate effectively with a variety of people.
  • Organized, attentive, and detail-oriented.
  • Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Nice To Haves

  • Excitement about working and learning at a fast-paced, high-growth company.
  • Proactive, adaptable problem-solving skills, including responding quickly to unexpected situations.
  • Positive team-player attitude and ability to lead by example.
  • Energetic self-starter with an entrepreneurial spirit.
  • Interest in fashion and technology.

Responsibilities

  • Communicate Warby Parker’s values and brand philosophy on the sales floor.
  • Provide excellent customer service.
  • Demonstrate product knowledge and offer style advice.
  • Develop ideas to improve retail and the glasses-shopping experience.
  • Anticipate the needs of customers and teammates and offer assistance.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Health, vision, and dental insurance for full-time employees.
  • Life and AD&D insurance for full-time employees.
  • Paid sick leave.
  • Paid holidays for full-time employees.
  • Vacation days for full-time employees.
  • Retirement savings plan (401(k)) for full-time employees.
  • Parental leave, including for non-birthing parents, for full-time employees.
  • Short-term disability for full-time employees.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program (EAP).
  • Bereavement support for full-time employees.
  • Optical education reimbursement for full-time employees.
  • Free eyewear.
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