Sales Advisor - South Hills Village

Warby Parker•Pittsburgh, PA

6h•Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to provide excellent service to customers at the South Hills Village retail location. The role has an immediate impact on the company's success through customer interactions, process ideation and improvement, and special projects. The Sales Advisor represents Warby Parker's values and brand, helps make glasses shopping an exceptional experience, and supports an inclusive and helpful team environment. Warby Parker describes its mission as inspiring and impacting the world with vision, purpose, and style. The company aims to scale its business while doing good, and offers eyewear, contacts, eye exams, and vision tests through online, store, and at-home channels. Through its Buy a Pair, Give a Pair program, it distributes a pair of glasses to someone in need for every pair sold.

Requirements

Customer-facing experience in a service-minded environment.
Ability to adapt and solve problems proactively, including responding quickly to unexpected situations.
Positive team-player attitude and ability to lead by example.
Effective communication with a variety of people.
Organized, attentive, and detail-oriented approach.
Energetic, self-starting approach and entrepreneurial spirit.
Interest in fashion and technology.
Must not be on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Nice To Haves

Excitement about working and learning at a fast-paced, high-growth company.

Responsibilities

Communicate Warby Parker's values and brand philosophy on the sales floor.
Deliver excellent customer service.
Demonstrate product knowledge and provide style advice.
Develop ideas to reinvent retail and the glasses-shopping experience.
Anticipate and support the needs of customers and team members.
Help foster an inclusive culture by treating customers and colleagues with respect.