Sales Advisor - The Gardens

Warby Parker•Palm Beach, FL

About The Position

Warby Parker is seeking a Sales Advisor to help deliver excellent service to customers at its retail locations. Advisors directly contribute to the company’s success through customer interactions, ideas for improving processes, and special projects. In this role, the Sales Advisor represents Warby Parker’s values and brand, helps make shopping for glasses an enjoyable experience, and provides customers with product knowledge and style advice.

Requirements

  • Enthusiasm for working and learning at a fast-paced, high-growth company.
  • Customer-facing experience in a service-minded environment.
  • Proactive, adaptable problem-solving skills and the ability to respond quickly to unexpected situations.
  • Positive, team-oriented approach and ability to lead by example.
  • Effective communication skills with a variety of people.
  • Organized, attentive, and detail-oriented.
  • Energetic self-starter with an entrepreneurial spirit.
  • Interest in fashion and technology.
  • Not listed on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Responsibilities

  • Communicate Warby Parker’s values and brand philosophy on the sales floor.
  • Provide delightful customer service.
  • Demonstrate product knowledge and offer style advice.
  • Develop ideas to improve retail and the glasses-shopping experience.
  • Anticipate the needs of the team and customers and offer assistance.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Health, vision, and dental insurance for full-time employees.
  • Life and AD&D insurance for full-time employees.
  • Paid sick leave.
  • Paid holidays and vacation days for full-time employees.
  • Retirement savings plan (401(k)) for full-time employees.
  • Parental leave, including for non-birthing parents, for full-time employees.
  • Short-term disability for full-time employees.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program (EAP).
  • Bereavement support for full-time employees.
  • Optical education reimbursement for full-time employees.
  • Free eyewear.
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