Sales Advisor - Ridgewood

Warby Parker•Ridgewood, NJ
•Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to provide excellent service to customers and support the success of its retail locations. Sales Advisors represent Warby Parker’s values and brand philosophy, help make glasses shopping an enjoyable experience, and contribute through customer interactions, process ideation and improvement, and special projects.

Requirements

  • Customer-facing experience in a service-minded environment.
  • Proactive, adaptable problem-solving skills, including responding quickly to unexpected situations.
  • Positive team player who leads by example.
  • Effective communication skills with a variety of people.
  • Organized, attentive, and detail-oriented.
  • Energetic self-starter with an entrepreneurial spirit.
  • Interest in fashion and technology.
  • Not listed on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Nice To Haves

  • Excited to work and learn at a fast-paced, high-growth company.

Responsibilities

  • Communicate Warby Parker's values and brand philosophy on the sales floor.
  • Delight customers through excellent service.
  • Demonstrate product knowledge and offer style advice.
  • Develop ideas to reinvent retail and the glasses-shopping experience.
  • Anticipate the needs of the team and customers and offer assistance.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life and AD&D insurance
  • Paid sick leave
  • Paid holidays
  • Vacation days
  • Retirement savings plan (401(k))
  • Parental leave
  • Short-term disability
  • Employee Stock Purchase Plan
  • Employee Assistance Program (EAP)
  • Bereavement support
  • Optical education reimbursement
  • Free eyewear
  • Overtime pay for eligible non-exempt employees required to work more than 40 hours in a workweek
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