Sales Advisor

TOTEME • New York, NY

10d • $25 - $30 • Onsite

About The Position

TOTEME is seeking a full-time Sales Advisor for its Mercer Street store in New York. The Sales Advisor acts as a brand ambassador, delivering exceptional service and building lasting client relationships. The role contributes to business performance through client engagement, styling, operational excellence, and brand building, and reports to the Store Manager.

Requirements

• Previous experience in a similar role within high-end retail or with a strong lifestyle brand.
• Confidence delivering outstanding customer service and building strong client relationships.
• Interest in fashion, styling, and storytelling, with an understanding of luxury service.
• Fluency in written and spoken English.
• Availability to work a flexible schedule, including evenings and weekends.
• A dedicated brand ambassador who embodies TOTEME’s culture and values.
• Curiosity about people and motivation to understand the client base.
• Passion for delivering a luxury experience and exceeding client expectations.
• A driven, results-oriented, proactive, and positive mindset.
• Strong organization and structure, with attention to detail.

Responsibilities

• Deliver an elevated and personalized customer experience aligned with TOTEME’s values.
• Build and nurture long-term client relationships through clienteling.
• Work independently and collaboratively to execute efficient workflows and achieve sales targets.
• Provide styling advice and ensure impeccable visual merchandising and store presentation.
• Contribute to daily store operations.
• Share customer needs, product requests, and trend insights with the team and management.
• Analyze and work toward key performance indicators (KPIs) and business goals.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed