Sales Advisor Lead

GO Car WashLeander, TX
Onsite

About The Position

GO Car Wash is a rapidly expanding car wash operator in the United States, with a growing presence across multiple states. We are dedicated to fostering an exceptional and supportive work environment for all our Teammates, believing that prioritizing our Teammates leads to delighted customers, successful operations, and abundant growth opportunities. This role is ideal for individuals who have a passion for cars, enjoy leading others, and excel in a fast-paced setting. As a Sales Advisor Lead, you will act as the manager on duty in the absence of Team Leaders, AGMs, or GMs, overseeing daily operations, driving sales, and ensuring adherence to GO Car Wash policies. This position is designed as a developmental opportunity to prepare you for a Team Leader role.

Requirements

  • Must be at least 16 years old.
  • Must be legally authorized to work in the U.S.
  • Previous experience in customer service and/or sales preferred.
  • Ability to lift 25 lbs and work in outdoor conditions for long periods.
  • A positive, outgoing attitude and a passion for sales and leadership.
  • Strong customer service skills, with the ability to connect with customers and promote our membership packages.
  • Ability to handle day-to-day site operations and resolve customer issues independently.
  • Willingness to learn and grow into a leadership role by working closely with site managers.
  • Energy and stamina to stand, move, and engage with customers and teammates for extended periods.

Responsibilities

  • Opening and closing the car wash according to GO’s standard operating procedures.
  • Leading by example by greeting customers warmly and utilizing sales scripts to drive membership sales.
  • Guiding vehicles safely into the car wash and educating customers on our wash process.
  • Maintaining the cleanliness and functionality of the site to deliver a superior customer experience.
  • Addressing customer issues, escalating to leadership if needed, to ensure customer satisfaction and retention.
  • Assisting with team coaching, ensuring all teammates adhere to safety standards and sales scripts.

Benefits

  • Health benefits
  • 401(k)
  • Paid time off
  • Free car washes
  • Opportunities to advance into leadership roles, including Team Leader positions
  • Sales training and leadership coaching
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