Sales Administrative Assistant

Marriott•San Francisco, CA

11d

About The Position

The Sales Administrative Assistant enters and retrieves information in computer databases to update records, files, and reservations and answer guest inquiries. The role transmits information and documents, operates standard office equipment, prepares business documents using office software, handles incoming and outgoing mail, maintains filing systems, and compiles and files records of office and business activities. The position also uses computers and/or point-of-sale systems to enter and locate work-related information. The employee follows company policies and procedures, maintains a clean and professional appearance, protects confidential information and company assets, and provides courteous service to guests. The role involves communicating professionally, preparing and reviewing written documents, answering telephones, building positive working relationships, and supporting team goals. Other reasonable duties may be assigned by Supervisors. The position requires moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.

Requirements

Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Responsibilities

Enter and retrieve information in computer databases to update records, files, and reservations and answer guest inquiries.
Transmit information or documents using a computer, mail, or facsimile machine.
Operate standard office equipment other than computers.
Prepare letters, memos, and other documents using word-processing, spreadsheet, database, or presentation software.
Handle incoming and outgoing mail, including date-stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems for records, reports, and documents.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Enter and locate work-related information using computers and/or point-of-sale systems.
Follow company policies and procedures, maintain a clean and professional appearance, protect confidential information, and safeguard company assets.
Welcome and acknowledge guests according to company standards, anticipate and address their service needs, assist individuals with disabilities, and thank guests.
Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
Develop positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
Perform other reasonable job duties as requested by Supervisors.