Sales Administration Program Manager

Insperity•San Antonio, TX

About The Position

The Sales Administration Program Manager manages innovative and effective training programs that support the sales organization’s growth goals and objectives. The role provides day-to-day management, support, enhancement, and continued operation of training initiatives from conception through delivery and analysis. After the programs are operating smoothly and effectively, the manager builds capacity and identifies resources to scale them. The position also coordinates program resources, stakeholders, vendors, partners, and sponsors; evaluates program outcomes and return on investment; and manages budgets and performance reporting.

Requirements

High school diploma required.
Minimum 5 years of experience in training program development and delivery, including curriculum development for adult learners, preferred.
Consulting and/or mentoring experience with business leaders and entrepreneurs preferred.
Business acumen and understanding of how the company makes money to support effective strategy execution.
Advanced skills in financial management and budgeting, procurement, and contract negotiations.
Critical thinking, deductive reasoning, problem-solving, and sensitivity to identifying underlying problems.
Ability to organize information into patterns and determine what information is important to share.
Ability to apply different rules for combining or categorizing information.
Knowledge of effective adult training and curriculum development principles and procedures.
Knowledge of survey feedback analysis, results prioritization, and presentation of recommendations.
Excellent public speaking and presentation skills.
Active listening skills, including respectfully listening and asking questions to understand others’ positions.
Time-management skills and ability to prioritize high-priority tasks.
Ability to meet tight deadlines and prioritize in a fast-paced environment.
Effective written and oral communication skills.
Demonstrated experience managing projects, priorities, resources, and initiatives.
Demonstrated leadership, communication, and organizational skills.
Willingness to travel up to 20+% of the time.

Nice To Haves

Bachelor’s degree in Business Management, Human Resources, or a related field preferred.
At least 5 years of experience in training program development and delivery, including curriculum development for adult learners.
Consulting and/or mentoring experience with business leaders and entrepreneurs.

Responsibilities

Determine program scope and critical timelines to support sales growth goals and minimize ramp-up time.
Collaborate with Sales Performance Improvement (SPI) teams on needs analysis, development, delivery, and operations to identify curriculum content and logistics.
Manage internal resources and stakeholders who support programs.
Evaluate and coordinate external vendors and vendor proposals.
Develop marketing plans for training programs.
Manage relationships with partners and sponsors.
Collaborate with sales leadership on selection criteria and qualifications for program participants.
Ensure quality of program delivery through preparation, inspection, and continuous improvement.
Collaborate with SPI Managers to facilitate program design changes and enhancements.
Evaluate programs, conduct surveys, analyze and compile results, and present prioritized recommendations for changes and enhancements.
Identify KPIs and compile monthly performance results.
Develop program budgets and forecast expenses.
Measure the ROI of training programs.
Compile quarterly program board data.
Build program capacity and identify resources to scale programs once they are operating smoothly.