Program Administration Director

Guidehouse•Tysons, VA

2d•$130,000 - $216,000

About The Position

The Program Administration Director leads administration and business operations for a federal services program with more than 500 people. The role integrates workforce planning, onboarding, resource management, procurement support, subcontractor coordination, security, PIV and GFE administration, and personnel lifecycle operations to maintain delivery readiness and contractual alignment. The director leads financial operations analysis, including subcontractor funding, labor utilization, burn-rate trends, budget performance, and resource forecasts. The role supports financial forecasting, labor planning, funding monitoring, contract action tracking, and executive reporting for a multimillion-dollar federal portfolio, translating financial, staffing, utilization, and performance data into recommendations for senior leadership. The position coordinates across program leadership, finance, contracts, recruiting, security, technology, partner services, subcontracts, procurement, and federal stakeholders. It oversees security, PIV and GFE administration and related compliance activities, including training, onboarding and offboarding, records management, and compliance reporting. The director establishes and improves governance, reporting standards, and business processes, and communicates program status, risks, financial trends, staffing impacts, compliance metrics, and corrective actions to executive and federal stakeholders.

Requirements

Bachelor’s degree.
At least 10 years of progressive experience in program administration, onboarding, operations, personnel security, compliance support, subcontractor coordination, procurement support, and/or business process reengineering; preferably in a federal or government contracting environment.
Demonstrated ownership of multiple concurrent workstreams.
Experience managing team members in day-to-day activities and longer-term career development.
Experience working directly with Government stakeholders, internal teams, subcontractors, and business operations partners to support Public Trust suitability processing, PIV credentialing, GFE provisioning, subcontractor onboarding and offboarding, procurement coordination, training compliance, records management, reporting, and workflow optimization.
Ability to communicate clearly to varied audiences through briefings, written status reports, and concise executive summaries.
Experience identifying and applying process improvements, designing and documenting workflows, and developing standardized templates or job aids to reduce manual effort, improve consistency, strengthen compliance, and support audit-ready oversight.
Ability to coordinate procurement and subcontractor administration, including tracking requests, approvals, documentation, renewals, deliverables, action items, and escalations.
Strong analytical and problem-solving skills, including analyzing financial and operational trends, reconciling data across sources, assessing subcontractor funding, labor utilization, burn-rate, budgets, staffing, and compliance data, investigating discrepancies, and recommending corrective actions.
Expertise with Microsoft 365 tools, especially Excel and Word, including filters, pivot tables, lookups, and professional document formatting; comfort using Outlook, Teams, and SharePoint.
Ability to analyze, summarize, and compile quantitative and qualitative information into accurate trackers, reports, and deliverables while maintaining data integrity and version control.
Ability to perform detail-oriented work in a deadline-driven environment, maintain quality control and audit-ready documentation, safeguard sensitive information, and handle data ethically and confidentially.
Ability to collaborate with internal, contractor, and Government staff from diverse backgrounds and skill sets, build consensus, and improve workflows, processes, and tracking systems.
Excellent oral and written communication skills, including professional responses to requests, clear guidance and follow-ups, and discreet communication of issues, risks, and timelines.
Strong prioritization, time-management, and self-starter skills, including the ability to triage urgent requests, manage competing deadlines, and keep stakeholders informed.
Must be able to obtain and maintain a Public Trust clearance, including successful completion of a background investigation and ongoing eligibility requirements.

Nice To Haves

Project Management Professional (PMP) certification.
Experience supporting large federal or HHS contracts with complex onboarding, offboarding, security, PIV, GFE, subcontractor, and procurement coordination requirements.
Experience coordinating with subcontractors, procurement, contracts, finance, and program leadership to track actions, approvals, renewals, deliverables, and issue resolution.
Experience using SharePoint, Excel, Microsoft Forms, Power Automate, or similar tools to improve intake, workflow tracking, approvals, reporting, and process transparency.
Experience developing job aids, standard operating procedures, process maps, templates, or communication guidance for recurring program administration activities.
Familiarity with the Federal Travel Regulation (FTR) and Government travel, local travel authorization, or travel compliance coordination.
Experience identifying process gaps and implementing practical improvements that reduce manual effort, improve data quality, and strengthen compliance oversight.

Responsibilities

Direct Program Administration across a federal services program of more than 500 people, integrating workforce planning, onboarding, resource management, procurement support, subcontractor coordination, Security, PIV/GFE, and personnel lifecycle operations.
Lead financial operations analysis across subcontractor funding, labor utilization, burn-rate trends, budget performance, and resource forecasts; identify delivery risks and recommend corrective actions.
Support financial forecasting, labor planning, funding monitoring, contract action tracking, and executive reporting for a multimillion-dollar federal portfolio.
Translate budget, staffing, utilization, and performance metrics into actionable recommendations for senior leadership.
Lead matrixed coordination among program leadership, finance, contracts, recruiting, security, technology, partner services, subcontracts, procurement, and federal stakeholders.
Oversee governance of Security, PIV, and GFE administration, ensuring requests are submitted, reviewed, tracked, reconciled, and closed according to contractual, agency, and program requirements.
Coordinate with internal teams and Government points of contact to support timely provisioning, accurate records, clear turnaround expectations, and alignment between staffing actions, access needs, and equipment availability.
Manage security-related compliance administration, including annual training completion, resource rosters, onboarding and offboarding requirements, records management, and recurring compliance reporting.
Track compliance completion, send reminders and follow-ups, coordinate remediation for overdue or incomplete items, facilitate knowledge transfer as needed, and compile compliance metrics and summaries.
Establish and continuously improve governance structures, reporting standards, and business processes to strengthen transparency, accountability, compliance, operational maturity, and executive visibility.
Report Program Administration status, operational risks, financial trends, staffing impacts, compliance metrics, and corrective action recommendations to executive and federal stakeholders.
Manage team members' day-to-day activities and longer-term career development.

Benefits

Medical, prescription, dental, and vision insurance.
Personal and family sick time and company-paid holidays.
Parental leave.
401(k) retirement plan.
Group term life insurance and travel assistance.
Voluntary life and AD&D insurance.
Health Savings Account and Health Care and Dependent Care Flexible Spending Accounts.
Transit and parking commuter benefits.
Short-term and long-term disability.
Tuition reimbursement, personal development, certifications, and learning opportunities.
Employee referral program.
Corporate-sponsored events and community outreach.
Care.com annual membership.
Employee Assistance Program.
Supplemental benefits, including critical care, hospital indemnity, accident insurance, legal assistance, and identity theft protection.
Position may be eligible for a discretionary variable incentive bonus.
Flexible benefits package.