Sales Account Professional

Mariner Finance•Chesapeake, VA
•Onsite

About The Position

Mariner Finance is hiring a customer-facing, sales-oriented Sales Account Professional for its branch team. The role supports customers’ financial needs by presenting lending solutions, managing account relationships, and contributing to branch and business performance. It is suited to someone who is motivated, coachable, competitive, resilient, and interested in building a career in consumer finance. The position combines outbound sales and customer consultation with loan application processing, account support, payment processing, cash drawer responsibilities, and daily branch operations. The employee must learn and follow applicable federal, state, and local consumer laws. The job requires physical presence in the office. The posted base salary range is $18.00–$20.15 per hour, with an uncapped sales incentive opportunity. The schedule is generally Monday through Friday, with Saturday hours required seasonally and as business needs require; the company may change the schedule to meet business needs.

Requirements

  • At least 1 year of experience in a sales position.
  • High school diploma or equivalent.
  • Highly motivated, with an interest in the consumer finance industry.
  • Ability to sustain or exceed individual sales goals.
  • Excellent written and verbal communication skills.
  • Ability to leverage and learn new sales platforms and technologies.
  • Ability to complete functions in a timely manner while maintaining accuracy.
  • Ability to obtain any essential licenses required by the state.

Nice To Haves

  • 1 year of outbound calling experience.
  • Experience in lending, consumer loans, or collections.
  • Bachelor’s degree.

Responsibilities

  • Make outbound calls to develop business, follow up on opportunities, and support account relationships.
  • Support branch growth by meeting or exceeding individual and branch performance goals.
  • Build relationships with current and potential customers through respectful, solution-focused communication.
  • Consult with customers to understand their needs and identify appropriate lending options.
  • Process loan applications and gather required credit, income, and financial information.
  • Present loan solutions and available products clearly, confidently, and compliantly.
  • Educate customers on loan terms, payment expectations, account requirements, and available services.
  • Help customers resolve account concerns, make payment arrangements, and stay on track.
  • Contribute positively to customer service, credit quality, and branch profitability.
  • Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
  • Learn and apply federal, state, and local consumer laws to ensure compliant actions.
  • Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
  • Perform additional functions as needed based on market demand and branch staffing to provide consistent customer service.

Benefits

  • Uncapped sales bonus opportunity.
  • 15 days of paid time off.
  • 11 public holidays.
  • Company-provided leads and marketing support.
  • Career growth, advancement, promotions, and raises.
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