Sales Account Professional

Mariner Finance • Everett, WA

2d • Onsite

About The Position

The Sales Account Professional is a customer-facing, sales-oriented role on a Mariner Finance branch team. The employee works directly with customers to understand their financial needs, present lending solutions, manage account relationships, and support branch success. The position is suited to someone who is motivated, coachable, competitive, goal-oriented, and comfortable with outbound calls, customer conversations, and sales goals.

The role includes developing business through outbound calls, working with warm leads, processing loan applications and payments, maintaining accurate records, and assisting with daily branch operations. The employee must learn applicable Federal, State, and Local consumer laws and take compliant actions. The position is based in the office and has a 40-hour weekly schedule within the stated hours of operation. The schedule includes at least one Saturday per month and may include seasonal or business-needs-based extended hours.

Requirements

• At least 1 year of experience in a sales position.
• High school diploma or equivalent.
• Highly motivated, with an interest in the consumer finance industry.
• Ability to sustain or exceed individual sales goals.
• Excellent written and verbal communication skills.
• Ability to leverage and learn new sales platforms and technologies.
• Ability to complete functions in a timely manner while maintaining accuracy.
• Must be able to obtain any essential licenses required by the state.
• Ability to work 40 hours per week within the stated hours of operation, including at least one Saturday per month and some extended hours seasonally or based on business needs.
• Ability to be physically present in the office.
• Physical ability to occasionally lift and/or move up to 20 pounds.

Nice To Haves

• 1 year of outbound calling experience.
• Experience in lending, consumer loans, or collections.
• Bachelor’s degree.

Responsibilities

• Make outbound calls to develop business, follow up on opportunities, and support account relationships.
• Support branch growth by meeting or exceeding individual and branch performance goals.
• Build relationships with current and potential customers through respectful, solution-focused communication.
• Consult with customers to understand their needs and identify appropriate lending options.
• Process loan applications and gather required credit, income, and financial information.
• Present loan solutions and available products clearly, confidently, and compliantly.
• Educate customers on loan terms, payment expectations, account requirements, and available services.
• Help customers resolve account concerns, make payment arrangements, and stay on track.
• Positively impact customer service, credit quality, and branch profitability.
• Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
• Learn Federal, State, and Local consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• Perform additional functions depending on market demand and branch staffing to provide consistent quality customer service.

Benefits

• 15 days of paid time off.
• 11 public holidays.
• Base salary plus incentive compensation with uncapped bonus opportunity.
• Health insurance, dental insurance, and vision insurance are mentioned as keywords; details are not provided in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED