Sales Account Manager

Fire Safety & Protection•Beltsville, MD

1d•$72,600 - $104,300

About The Position

The Sales Account Manager develops new and potential accounts within an assigned Fire Safety and Protection (FSP) territory. This role provides expert consultation on products and services, delivers excellent customer service, and serves as the primary point of contact for clients to help meet their life safety and security needs. The position manages customer relationships and account growth, identifies new sales opportunities, and works with technical and installation teams to deliver compliant solutions. It also coordinates implementation and maintenance, monitors industry and regulatory developments, and reports sales activity, client updates, and forecasts to management.

Responsibilities

Develop and maintain long-term client relationships by understanding their life safety and security requirements.
Serve as the primary liaison between clients and the company, communicating smoothly and addressing concerns promptly.
Identify opportunities to upsell and cross-sell products and services, including fire alarms, intrusion detection, CCTV systems, and access control.
Develop and execute account plans to grow business with key clients.
Meet or exceed assigned sales targets and KPIs.
Win new clients through long-term service agreements, competitive takeovers, and retrofits of existing facilities.
Collaborate with technical teams to ensure proposed solutions meet client needs and regulatory requirements.
Provide product demonstrations and technical guidance on life safety and security systems.
Coordinate implementation and delivery with installation teams, ensuring projects are completed on time and within budget.
Monitor and follow up on maintenance and service of existing systems.
Track industry trends, product innovations, and competitors to advise clients and help shape company offerings.
Prepare regular sales reports, client updates, and forecasts for management.
Stay informed about local, state, and federal life safety and security regulations, including NFPA, OSHA, and UL standards, and ensure solutions comply.

Benefits

Company-paid life and AD&D insurance.
Company-paid long-term disability.
Employee Assistance Program.
Paid time off.
Seven paid holidays and one floating holiday.
Paid jury duty and bereavement leave.
Voluntary medical, dental, and vision benefits.
Voluntary life and AD&D insurance.
Voluntary short-term disability.
Voluntary accident and critical illness supplemental benefits.
Legal services.
HSA and health care and dependent care FSA plans.
Ongoing training.
Tuition reimbursement and pay incentives.
Program sponsorships that reimburse study materials and certification testing costs, with tiered pay increases upon certification achievement.