Sales Account Manager

Sydor Optics Inc.•Town of Gates, NY

About The Position

The Sales Account Manager is responsible for maintaining Sydor Optics’ existing customer base while developing new customers through prospecting and lead generation. The role actively sells and quotes opportunities, builds customer loyalty and retention, grows the sales portfolio, and coordinates with internal teams to help meet customer needs and deadlines. The position also represents Sydor Optics at trade shows and supports its Sales, Inventory, Operations and Planning (SIOP) process.

Requirements

Associate degree in Optics, Business, or another technical field.
Excellent organization and time-management skills.
Excellent verbal and written communication skills.
Ability to prioritize tasks and meet deadlines.
Comfort researching and cold calling target prospects.

Nice To Haves

Bachelor’s degree.
Previous sales experience in optics or technology.
Experience with CRM systems; HubSpot is preferred.
Experience with sales forecasting.

Responsibilities

Actively sell and quote opportunities to meet customer needs.
Build and maintain strong customer relationships, loyalty, and retention.
Grow the sales portfolio with emerging customers while maintaining legacy customers.
Research target prospects and conduct cold calls.
Interpret optical component drawings and prints.
Interface with manufacturing and process engineers on processes.
Represent Sydor Optics at trade shows.
Use CRM systems and sales forecasting.
Work with production planning and manufacturing to ensure deadlines are met.
Support the SIOP (Sales, Inventory, Operations and Planning) process.
Work effectively with others in a team environment.
Perform other duties as needed and assigned.