Sales Account Manager (Inside Sales)

School Furniture•Cincinnati, OH

12d•Hybrid

About The Position

School Outfitters is hiring recent college graduates for an inside sales role serving educators and school districts. No sales experience is required; the company provides training in its consultative sales process, product and solution knowledge, the K-12 education market, HubSpot CRM, and pipeline management. The role combines consultative selling, urgency, persistence, organization, and customer care to help customers find school furniture and equipment solutions and move opportunities from inquiry through order placement. The company provides qualified warm leads and access to an existing customer base representing more than 35,000 school districts. Account Managers manage a portfolio of opportunities, showcase School Outfitters’ consultation and turnkey capabilities, and build customer loyalty through service and proactive outreach. The role is based in Cincinnati, Ohio, with a hybrid schedule of four days in the office and work from home on Fridays. The schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m., with no weekends or holidays. Compensation includes a base salary plus commission and bonus opportunities; the posting identifies first-year earnings of $70,000 to $85,000.

Requirements

Bachelor’s degree, recently completed or nearing completion.
Competitive and goal-oriented, with a desire to win and be rewarded for results.
Coachable and curious, with eagerness to learn, ask questions, and apply feedback.
Resilient and persistent, with the ability to recover from rejection and continue working toward goals.
Confident, clear verbal and written communication skills; comfortable using the phone and building customer rapport.
Strong organization, prioritization, and time-management skills, including the ability to manage multiple tasks.
Strong sense of urgency and personal accountability for results.
Ability to thrive in a fast-paced, goal-oriented, customer-focused sales environment.
Comfort with technology.

Nice To Haves

Majors in business, marketing, sales, or communications.
Internships, part-time jobs, customer service roles, athletics, or campus leadership that demonstrate drive and results.
Experience with AI tools.

Responsibilities

Manage inbound leads from phone calls, chats, online forms, quote requests, email inquiries, marketing activities, existing customers, and other assigned sources.
Own sales opportunities from initial engagement through order placement, improving quote-to-order conversion and close rates.
Ask for the order, create appropriate urgency, and identify opportunities to increase value through products, services, installation, delivery, contracts, and other solutions.
Recommend solutions that meet customer requirements, address barriers to purchase, and provide value beyond the initial inquiry.
Follow up consistently until each opportunity is won, lost, or appropriately dispositioned.
Prioritize sales activity based on opportunity value, customer intent, likelihood to purchase, timing, and sales potential.
Provide exceptional service and value to build customer loyalty.
Use HubSpot CRM to transact quickly, maintain pipeline visibility, and advance opportunities through the quote pipeline.
Proactively call customers to check in, uncover future needs, learn about upcoming projects, and earn referrals.
Discover what is happening across customers’ school districts and showcase School Outfitters’ capabilities and turnkey solutions.