Sales Account Executive - School

Shutterfly•Harrisburg, PA

About The Position

Lifetouch, part of the Shutterfly family of brands, is hiring a Sales Account Executive to build customer relationships and drive business growth. The role combines strategic account management, consultative selling, and new business development. The Sales Account Executive partners with customers to understand their needs, provide portrait solutions, and identify opportunities that strengthen relationships, increase revenue, and create long-term value. The role contributes to customer retention, market growth, and overall business performance. The position is based in Harrisburg, Pennsylvania, and maintains a strong field presence through in-person customer visits. The successful candidate will work with school and district stakeholders and coordinate closely with Account Specialists, Photography, and Operations teams. Applications are accepted on an ongoing basis until the position is filled.

Requirements

2–3 years of sales and/or customer service experience, or an equivalent combination of education and experience.
Strong communication, relationship-building, presentation, and negotiation skills.
Ability to manage priorities, solve problems, and achieve results in a fast-paced environment.
Strong organization and attention to detail, with the ability to work cross-functionally.
Proficiency with Microsoft Office and CRM tools.
Valid U.S. driver's license and access to a dependable, insured vehicle.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Manage and grow an assigned portfolio of accounts through customer relationships, service, business reviews, and efforts to maintain satisfaction and retention.
Manage the account process, including rebooking accounts, confirming program details, preparing sales agreements, maintaining customer data in Salesforce, and supporting successful program delivery.
Partner with Account Specialists, Photography, and Operations teams to resolve customer concerns and provide a seamless customer experience.
Prospect, develop, and close new business within an assigned territory to grow revenue and market share.
Promote and sell Lifetouch products and programs, including Picture Day, Yearbook, Commencements, and Sports.
Build relationships with school and district administrators, principals, parent organizations, yearbook advisors, coaches, athletic directors, and student groups.
Use Salesforce, Highspot, and other sales tools to manage pipeline activity, document customer interactions, plan sales routes, and meet activity and performance goals.
Participate in training, sales meetings, and professional development, and stay informed about industry trends, competition, and market changes.
Communicate performance, opportunities, and challenges to leadership, and maintain an in-person field presence with customers.
Represent Lifetouch professionally, protect confidential customer, employee, and company information, and follow company policies and standards.
Perform other duties and special projects as assigned.