Sales Account Executive - Intermodal

Knichel Logistics•Cranberry Township, PA

11d

About The Position

Knichel Logistics is seeking a Sales Account Executive to generate business revenue and support the company’s financial and strategic objectives. The role focuses on building and maintaining a sales pipeline, completing required sales activities and documentation, negotiating deals, cultivating customer relationships, and delivering excellent service and customer satisfaction. The position supports intermodal transportation solutions and works with internal teams to provide reliable service to customers.

Requirements

Sales and customer service experience are preferred.
Ability to work in a fast-paced environment with a high volume of phone calls and emails.
Ability to quickly learn and use operating systems and other technologies, including the company’s operating system and CRM.
Strong multitasking and priority-management abilities.
Attention to detail and confident decision-making skills.
Strong communication and customer service skills.
Tenacious, competitive, and committed attitude; enthusiasm and high energy.
Ability to work and succeed in a team environment.
Ability to persuade, motivate, and influence others.
Conflict resolution skills.
Proficiency in information technology to enhance productivity and facilitate operations management, including computer-based productivity software such as MS Word and Excel.
Must be legally authorized to work in the United States at the time of hire; employer-sponsored work authorization is not available now or in the future.

Nice To Haves

Experience in a freight brokerage environment.
Experience in the third-party logistics (3PL) industry.

Responsibilities

Generate a book of business and build customer relationships that support sustainable business growth.
Maintain a sales pipeline through frequent daily calls, emails, and customer visits to leads, prospects, and potential opportunities.
Submit pricing and negotiate deals with prospective and current customers.
Address customer issues and follow through until they are resolved.
Create internal standard operating procedures for customers and advocate for customers by ensuring relevant internal teams understand those procedures and rules of engagement.
Coordinate with internal departments and personnel to communicate issues and shipment exceptions to customers.
Communicate effectively with various internal departments and personnel.
Develop significant knowledge of the company’s services and transportation modes.