Sales Account Executive

Knack

4d•Remote

About The Position

Knack is hiring a Sales Account Executive to sell Knack Health, its HIPAA-compliant no-code platform for small and mid-sized healthcare teams. The role is dedicated entirely to healthcare and is the second AE in that area. The position reports to the VP of Sales & Marketing and is open to candidates based in the United States. It is remote, with employees required to work during standard US business hours and maintain their primary work location in the US. Extended work outside the US requires prior written approval. The AE owns the full sales cycle, from responding to inbound requests through closing, and is accountable for monthly and quarterly quota. The role handles a potentially high volume of inbound leads, responds quickly, qualifies opportunities, and advances deals through a fast-paced sales cycle. Buyers include clinic administrators, healthcare founders, and healthcare IT and technical builders. The AE works daily with a Sales Engineer and collaborates with marketing, sales, onboarding, engineering, and product teams. Knack Health helps healthcare organizations build applications such as intake forms, scheduling tools, care coordination portals, and internal tools without hiring developers. Its healthcare plans include a signed Business Associate Agreement, encrypted data storage, role-based permissions, and record change logs. Knack also offers an MCP server that can connect applications built with AI coding tools to Knack for data storage, user access, and automation; its healthcare backend is HIPAA compliant. Interviews are recorded and transcribed by an AI note-taking tool for evaluation purposes. Candidates may opt out by notifying the company.

Requirements

At least 2 years of SaaS sales experience that includes closing quota-bearing deals; SDR or BDR experience is acceptable.
Comfort with high lead volume and short sales cycles, including fast follow-up and clear prioritization.
Ability to sell a technical product and explain its value in terms of business outcomes to both non-technical and technical buyers.
Strong discovery skills, including asking effective questions, listening closely, and advancing opportunities to the next step.
CRM proficiency, ideally HubSpot, and a habit of maintaining accurate data and moving deals forward.
Consistent follow-through and reliability.
Experience selling to small and mid-sized businesses.
Self-motivation, a competitive streak, and attention to sales metrics and quota attainment.
Clear written and verbal communication, including on Zoom and by phone.
Must be based in the United States, work during standard US business hours, and maintain a primary work location in the US.

Nice To Haves

Three or more years as a quota-carrying Account Executive in fast-paced SaaS sales, with a record of meeting or exceeding quota.
Experience selling to healthcare organizations.
Familiarity with HIPAA, Business Associate Agreements, and security reviews.
Experience selling no-code, workflow, developer, or AI tooling.

Responsibilities

Own the full sales cycle for Knack Health, from first response through close, and meet or exceed monthly and quarterly quota.
Respond to inbound contact sales requests within minutes, qualify leads, and prioritize time across a high volume of opportunities.
Run discovery calls with healthcare buyers to understand workflows, compliance needs, and desired outcomes.
Explain the technical product clearly to non-technical buyers and connect features to business outcomes.
Hold technical conversations with healthcare IT and technical buyers, involving the Sales Engineer when deeper demos or security reviews are needed.
Position Knack Health accurately, including how it fits alongside an existing EHR and where it does not.
Maintain an accurate, current pipeline in HubSpot, including deal stages, activity, and next steps; use Fathom to record and review calls.
Share buyer feedback with marketing, product, and onboarding teams to improve messaging, targeting, and the product.
Hand off new customers to the onboarding team with relevant context.
Flag deal patterns and blockers early to support reliable forecasting.