Sales Account Executive

Integrity Express Logistics • Cincinnati, OH

4d

About The Position

The Logistics Account Executive, Trainee role combines structured training with sales prospecting, operational execution, and customer relationship management. The trainee learns IEL’s foundational sales, operations, and customer service processes, then uses those skills to build and manage a personal book of business, with preparation for advancement to Logistics Account Executive II (Tier 2).

Requirements

• High school graduate or equivalent.
• Strong work ethic and ability to remain focused and productive in a goal-driven environment.
• Effective problem-solving skills and strong attention to detail.
• Ability to thrive in a fast-paced, constantly evolving setting.
• Self-motivation and willingness to learn and develop negotiation skills.
• Positive attitude and strong verbal and written communication skills.
• Keyboarding proficiency and comfort using technology, including Microsoft Office Suite (Word, Excel, and Outlook).
• Comfort working with phone systems and load board software; training is provided.
• Willingness to complete and successfully pass IEL’s New Hire Training Program.

Nice To Haves

• Post-secondary education in business, sales, or logistics.
• Previous experience in sales, customer service, or logistics.

Responsibilities

• Participate in IEL’s new hire training program, focusing on foundational sales, operations, and customer service skills.
• Apply feedback from Sales Management and peers to improve performance, and use IEL Training resources to become more independent in task execution.
• Meet daily outbound call and talk-time metrics, including prospecting and check calls.
• Build a personal book of business by securing new accounts and developing long-term customer relationships.
• Negotiate rates and bid on future business with guidance from managers and mentors.
• Follow IEL’s operational standards and compliance protocols, known as The IEL Way.
• Build and post loads; complete carrier sales and setup; and perform dispatch and check calls.
• Review customer invoices and follow up on accounts receivable.
• Collect and file required paperwork to support timely, accurate payment.
• Demonstrate best practices to new trainees after training, including through call shadowing.
• Develop customer relationships to generate residual and repeat business.
• Identify relationships needing additional attention and engage managers as needed.
• Serve as a liaison between customers and carriers to support clear communication and aligned service expectations.

Benefits

• Base pay, bonus opportunities, competitive commissions, and unlimited earning potential.
• Paid training with industry experts in the classroom and on the sales floor.
• Career advancement and relocation opportunities.
• Collaborative team environment, team outings, family-friendly events, and sales competitions.
• Medical, dental, vision, and life benefits for full-time employees.
• Paid time off.
• 401(k).
• Pet insurance.
• Legal insurance.
• Tuition reimbursement.
• Student loan repayment assistance.
• Gym reimbursement.
• Employee referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED