Safety Monitor _ 5240

BronxWorks•Bronx, NY

10d

About The Position

BronxWorks is hiring a Safety Monitor to support the safety and daily operations of a family shelter. The role helps maintain a secure, welcoming environment for families staying temporarily while they work toward long-term stability and permanent housing. The Safety Monitor performs access control and facility patrols, supports client-service activities, responds to incidents and emergencies, and documents work according to established policies and procedures. The position requires professional, empathetic interactions with clients and coordination with supervisors, police, and emergency services. The employee must report for scheduled shifts on time and remain at their post until the next shift is ready to take over. Required certifications and training must be obtained within three months of hire and maintained throughout employment.

Requirements

New York State Security Guard Registration Card.
16 Hour On-The-Job Security Guard Training Certificate.
Ability to write clear and concise incident reports.
Engaging personality and attention to detail.
Strong oral and written communication, time-management, and organizational skills.
Proficiency in Microsoft Office suite and other standard business technology.
Must obtain within three months of hire and maintain throughout employment: FDNY F80 Fire Safety Coordinator certification, FDNY F-02 Certificate of Fitness for Fire Guard for Shelters, CPR/First Aid, Narcan administration, and CPI Training/Certification.
Ability to write clear and concise reports and emails and read with comprehension.
Strong interpersonal skills and ability to build trust and effective professional relationships.
Ability to attend to details, adhere to schedules and established systems, and meet deadlines.
Understanding of and commitment to the organization’s mission, vision, and values.
Ability and willingness to perform all duties as workload necessitates.
Ability to climb stairs regularly, drag at least 80 pounds, lift at least 40 pounds, and stand, walk, or sit for long periods.
Ability to travel throughout New York City via public transportation.
TB test required within the first 120 days of employment.

Nice To Haves

First Aid / CPR Certificate.
High school diploma or GED; preferred but not required.
New York Fire Department Certificate of Fitness as Fire Guard, Shelters.

Responsibilities

Ensure the security of the premises and perform access control.
Conduct regular, frequent foot patrols of the entire facility according to schedule.
Enforce facility, BronxWorks, Department of Homeless Services, and other regulatory policies and procedures.
Promptly inform appropriate supervisors of problems, concerns, and incidents.
Model appropriate conduct while maintaining order and promoting safety.
Supervise and perform client-service tasks, including providing meal information, distributing passes, and supporting enforcement of mealtimes.
Treat clients professionally and empathetically, using appropriate de-escalation, crisis-intervention, and incident-management skills.
Respond promptly and according to established procedures to observed or suspected physical or verbal altercations, medical emergencies, and child abuse or neglect.
Liaise with police and other emergency services.
Serve as the designated Fire Safety Coordinator or Fire Guard when needed.
Complete required documentation promptly and fully, in the appropriate format, including written incident reports and AWARD or CARES database entries.
Arrive on time and prepared for scheduled shifts, and gather and provide information in accordance with policies and procedures.
Remain at the post until staff for the following shift are present and prepared to assume it.
Participate in required trainings and staff meetings.
Perform additional duties as assigned by a supervisor.