Safety Monitor Supervisor

Help USA • Brooklyn, NY

9d • Onsite

About The Position

HELP USA seeks a Safety Monitor Supervisor to oversee Safety Monitors at New Leaf, a newly opened family shelter in Brooklyn, New York. Safety Monitors are often the first point of contact for residents entering the facility. They help ensure residents’ safety, make residents feel welcome, and set the tone for their stay. The role requires alert, vigilant, and courteous staff who support a safe and welcoming environment.

The Safety Monitor Supervisor oversees staff on duty, supports staff training, ensures minimum daily coverage, documents staff issues, and prepares and submits required administrative reports, including incident and electronic patrol reports. The position may require providing night and weekend coverage as needed.

Requirements

• New York State Security Guard License required.
• FDNY F-80 required within 60 days of hire.
• FDNY F-02 required within 30 days of hire.
• High school diploma or equivalent, or equivalent experience and skills.
• Demonstrated knowledge, experience, or capacity to work with homeless families or individuals and/or disadvantaged populations.
• Demonstrated ability to supervise staff.
• Strong interpersonal skills.
• Ability to provide night and weekend coverage as needed.
• Computer literacy with Microsoft applications.

Nice To Haves

• Good writing skills.

Responsibilities

• Supervise Safety Monitors on duty to ensure adherence to policies and procedures.
• Assist in developing training sessions for Safety Monitor staff.
• Ensure minimum daily staff coverage.
• Document individual staff problems as necessary.
• Prepare and submit required administrative reports on time, including Incident Reports and Electronic Patrol Reports.
• Oversee safety-monitoring activities, including patrolling facility grounds, checking residents and guests in, escorting visitors, conducting unit inspections, maintaining documentation, and preparing incident reports when necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED